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Archive for the ‘Consoles’ Category

Active Alerts Views are empty

January 24, 2011 Leave a comment

This came up on the technet forums a while back and I saw it again on a customer site recently which reminded me that I wanted to post about it. Basically, after upgrading to CU3, the Active Alerts views are empty. If you scope the view for selected groups then alerts will appear but as soon as you change it back to “All groups” the alerts disappear.

Resolution? When you install CU3, remember to run the required SQL scripts against the Operations Manager database and datawarehouse!

Categories: Consoles, Operator

Console Problems – Alert detail view, “Page Not Found”

April 21, 2010 Leave a comment

Some people seem to be having problems where by the Alert Detail view is returning “Page Not Found” errors. This seems to be a problem with their user profile and can be resolved by either:

1) Locating the momcache.mdb file in C:\Users\%username%\AppData\Local\Microsoft\Microsoft.Mom.UI.Console\momcache.mdb – close the console, rename the momcache.mdb to and reopen the console. This creates a new cache file.

2) Alternatively, just rename your profile e.g. by adding _old in Docs and Settings and relaunch the console.

Categories: Consoles, Operator

How we can find the total number operator console or web console opened at any given point?

February 27, 2010 Leave a comment

An interesting forum question:
http://social.technet.microsoft.com/Forums/en/operationsmanagergeneral/thread/ffbb452d-2c4b-4dd6-94e2-272b0712a552

Thanks to LayneR who explains that the latest version of the Operations Manager 2007 R2 Management Pack includes a collection rule and a performance view called “Console and SDK Connection Count” under the folder Operations Manager\Management Server Performance.

He also provides a powershell script to list the users connected:
Get-ManagementGroupConnection | foreach-object {$_.ManagementGroup.getConnectedUserNames()}

Categories: Consoles, Operator, Powershell

Customising fields in the web console

December 3, 2009 Leave a comment

I asked on the Technet Forum if there was a way to customise the fields that you can see in the web console. Sadly the answer is no.

Michael Pearsons response was “Unfortunatly, there’s no way to customize the displayed columns in the Web Console. What you see is what you get. You can manipulate exactly one column, and that the Alert Age column.”

May be V4????

Categories: Consoles, Web

OpsMgr R2 Web Console Web.Config settings

December 3, 2009 Leave a comment

Michale Pearson from Microsoft has done a great overview of all the Web console config settings here:
http://blogs.technet.com/michaelpearson/archive/2009/11/30/opsmgr-r2-web-console-web-config-settings.aspx

Categories: Consoles, Web

Citrix

October 12, 2009 Leave a comment

There was a great thread on the forums about publishing the operator console through Citrix:
http://social.technet.microsoft.com/Forums/en-US/operationsmanagergeneral/thread/6449c9ee-5dd2-4133-a3c7-a190699da453

Just in case the thread disappears, here is the question:

“Our users use Citrix to access the OpsMgr Console, and I’ve noticed (even after SP1) that the momcache.mdb file on these Citrix servers can grow in excess of 3GB quite easily. In fact, a standard opening of the console (not doing anything else) will give you a cache file in excess of 150MB.
These files are stored in the “%SystemDrive%\Documents and Settings\\Local Settings\Application Data\Microsoft\Microsoft.Mom.UI.Console” directory by default, which is causing us som grief.
We have literally hundreds of users (not simultaneously), so as you can imagine we need Citrix servers with a huge system partition in order to be able to store these cache files properly. If we have 50 users at an average of 300MB each, that still requires us to have 15GB free on the system partition. This is a very conservative figure.
And yes, the OpsMgrx console is already installed on multiple Citrix servers. 🙂

In order to stop this happening, I’ve re-instated the /ClearCache option so these cache files are deleted, but this has affected OpsMgr console performance (as expected).

I’d like to know if it’s possible to redirect the location of this cache file from the %SystemDrive% to another partition (on the same Citrix server) which has much more space available.
Is there a registry key or switch that can restrict the size that they can grow to?
Without being able to ‘control’ the location or size of these files, we have no option but to include the /ClearCache option even though we know this severely affects the performance of the console. This is a REAL problem which needs to be addressed.”

And here is the Microsoft answer:
The Cache file can be redirected! You need to change the location for the LocalAppData folder.

Here’s some instructions I found for this:

“the momcache.mdb can be redirected with the local appdata folder value.
easy way to test:
In Vista and above its an environment variable “localappdata”
In W2K3 its HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders\Local AppData

the folder can be redirected via group policy.”

As far as controlling Cache File size, currently there’s no way to do that. There’s some internal logic built into the Cache code that determines what the maximum size of the cache file can be. Without getting into too many details, the Cache will look how how much free disk space is on teh drive that it’s writing to. If there’s more than 1GB free, it will use Free Space -1GB as the maximum file size. Unfortunatly, that logic doesn’t work well in Citrix deployments.

Example:
20 Users on a Citrix Server
10GB free on the drive that hosts the LocalAppData folder

All 20 users open the Console. The Cache logic determines that the max file size for the cache is 9GB since there are 10GB free. The problem is that this is 9GB per instance of the console! So 20 Users times 9GB = 18GB maximum cache file size for all users on 10GB’s of free space.

This is a known issue and we have bugs tracking several Citrix / Terminal Service Console deployment issues. I don’t have any ETA for fixes, but we are looking into it for the next version after Opsmgr R2.

For now, your best option is to move the Cache file location and assume 1-2GB at least per user for the Cache file. Even that might not be enough in some cases.

Categories: Consoles, Operator