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Company Knowledge Base

July 23, 2009 Leave a comment

Setting up the company knowledge base functionality is straight forward although to actually edit the knowledge you do need to be an Operations Manager author or administrator which is a fairly high requirement.

Full details are available from the MOM Team here:
http://blogs.technet.com/momteam/archive/2008/03/31/edit-company-knowledge-prerequisites.aspx

Visual Studio Tools for Office Run Time can be downloaded here:
http://www.microsoft.com/downloads/details.aspx?FamilyID=f5539a90-dc41-4792-8ef8-f4de62ff1e81&displaylang=en

And if things don’t seem to be working, check out the hotfix:
http://support.microsoft.com/Default.aspx?kbid=970533

If you want to investigate the knowledge base in more depth, I’d recommend starting by viewing the information in the KnowledgeView View.

If you want to pull back knowledge base articles then take a look at the MSDN Help:
http://msdn.microsoft.com/en-us/library/bb424283.aspx

Categories: Knowledge Base